Saul A. Naperville, IL
Great experience from start to finish. I called and left a message and within 30 minutes they called me back. The technicians Luis and Gary showed up 2 hours later. Once Luis and Gary arrived they were very friendly and knowledgeable. Luis explained in great detail what are issues with our system were and 30 minutes later our system was working again. We are so happy and impressed with Luis and Gary that we signed up for their maintenance program to help maintain our system in good working condition. Not sure if you can request a technician but if you can ask for Luis.
Project: HVAC Maintenance
Jose L. Glen Ellyn, IL
I had an amazing experience with Kat’s Heating and Cooling! Louie was my service rep, and he went above and beyond to ensure everything was done right. He was professional, knowledgeable, and took the time to explain everything clearly. The service was prompt, efficient, and exceeded my expectations. I highly recommend Kat’s Heating and Cooling—ask for Louie if you want top-notch service!
Project: HVAC Tune-Up
Rob S. Western Springs, IL
Continue to be a happy customer! Had my installation by A-Team and maintenance by Kats with the joint team. I have no hesitation in recommending the Kats/A-team to anyone who needs heating or cooling services. The quality is excellent and the prices are reasonable and fair. They explain everything and are very patient. I could not be happier with my decade plus of service from them.
Project: AC Installation
Berenice V. Berwyn, IL
Gary from Kats Heating and Cooling was absolutely fantastic! He was professional, knowledgeable, and took the time to explain everything clearly. The service was prompt, efficient, and exceeded my expectations. It's rare to find technicians who are both skilled and genuinely courteous—Gary is one of them. I highly recommend Kats Heating and Cooling for anyone looking for reliable and top-notch HVAC service!
Project: HVAC Tune-Up
Tommy W. Downers Grove, IL
Can't recommend Kats enough! After communicating with them late Sunday night when my furnace went out, Giovanni and his team we're promptly at my house the next morning to run me through the options. We landed on a replacement and within 30min, they were already at work. The new furnace is great, they improved my current drain and exhaust piping + humidifier placement just to do it, and left the place spotless. Everyone was super friendly, accommodating, and thorough. Will be using them for all my HVAC needs moving forward!
Project: Furnace Replacement & Install
Kyle G. La Grange, IL
I called Kats heating and cooling with an emergency, they were very quick to respond. The technician was very professional and friendly. I would recommend them to any of my friends/family.
Project: Furnace Repair
Joe L. Westmont, IL
My furnace went out two weeks ago. I called the company that had a sticker on my furnace, they came out and told me that I needed a new furnace, and quoted me over $5500 for a new one. Wanting to get a 2nd opinion I called Kats Heating and A/C, they came out right away and diagnosed me with a bad capacitor and bad high limit switch. They fixed both of the problems, and my furnace was pumping out heat in no time. I highly recommend Kats Heating, they are a very honest company that performs great work, and beyond amazing customer service.
Project: Furnace Repair & Service
Mary S. Lockport, IL
Very professional company. Came out when promised and on time. repaired furnace. Very nice service tech.